Question 1

How quickly can you fix my broken springs?

Accepted Answer

We offer same-hour emergency service for broken springs. As soon as you call (360) 810-5603, our dispatcher will connect you with the nearest available technician. In most cases, we can have a licensed professional at your door within 60 minutes. Spring repairs typically take 1-2 hours depending on the type (torsion vs. extension) and accessibility. We stock common spring sizes on our trucks to minimize delays. Your safety is our priority – never attempt to repair garage door springs yourself as they're under extreme tension and can cause serious injury.

Question 2

What causes broken springs in garage doors?

Accepted Answer

Garage door springs break primarily due to wear and tear from daily use. Most standard springs are rated for approximately 10,000 cycles (one cycle = one open and close). If you use your garage door 4-6 times daily, springs typically last 5-7 years. Other factors include: rust and corrosion from humidity (common in the Pacific Northwest), extreme temperature fluctuations that cause metal fatigue, improper spring sizing from original installation, and lack of regular maintenance. Signs of failing springs include the door feeling heavier, visible gaps in springs, squeaking noises, or the door not staying open. We recommend annual inspections to catch issues before complete failure.

Question 3

Do you offer financing for new fiberglass door installations?

Accepted Answer

Yes! We understand a new garage door is a significant investment. We offer flexible financing options including 0% APR for 12 months for qualified buyers, low monthly payments with terms up to 60 months, no prepayment penalties, and quick approval process. Our team can help you explore options during your free estimate. Fiberglass doors typically range from $1,200-$4,500 depending on size, style, and features like insulation and windows. Given their energy efficiency and durability, many customers find their investment pays for itself through lower energy bills and increased home value.

Question 4

Is there an extra charge for emergency or after-hours service?

Accepted Answer

Unlike many competitors, we do NOT charge extra for after-hours emergency service. We believe a broken garage door is a security issue that shouldn't cost you more just because it happens at night or on weekends. Our technicians are available 24/7 at the same competitive rates. The only additional costs would be for parts needed and standard labor. We provide upfront pricing before beginning any work, so there are no surprises.

Question 5

What does your 10-year warranty cover?

Accepted Answer

Our industry-leading 10-year warranty covers both parts and labor for all new door installations. This includes the door panels, hardware, springs, cables, rollers, and hinges. For repairs, we offer a 1-year warranty on labor and honor manufacturer warranties on parts. The warranty is transferable if you sell your home – a great selling point! Excluded from warranty: damage from accidents, misuse, or acts of nature. We stand behind our work and have a dedicated warranty team to handle any claims quickly.

Question 6

What garage door brands do you install and service?

Accepted Answer

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, Martin Door, Northwest Door, and more. For openers, we work with LiftMaster, Chamberlain, Genie, and Craftsman. Our technicians are factory-trained and have access to genuine replacement parts. Whether you need a custom carriage-style door, a modern aluminum full-view door, or a budget-friendly steel option, we can help you find the perfect fit for your home and budget.

Licensed Garage Door Care for Exceptional Value

Complete Garage Door Solutions

Garage Door Installation

Garage Door Repair

Maintenance Programs

Emergency Service

What Our Customers Say

Serving Vancouver & Portland Metro

Frequently Asked Questions

Ready to Transform Your Garage?